Returns & Refunds
Meal Minion does not offer any refunds as the product delivery, handling or production is not in the control of Meal Minion. Meal Minion is merely just a facilitator, by providing a platform for restaurants (Vendors) to be able to sell directly to the customers (Users) in a commission free method.
All orders placed through the Meal Minion platforms or infrastructure are solely between the User and the Vendor. Meal Minion may play a role in mediating between the Vendor and the User incase of a dispute if Meal Minion chooses too, with no obligation.
By using our platforms, users agree to contact the Vendor only in regards of refunds, concerns, issues and/or cancellations and agree to not hold Meal Minion liable.
Cancellations may be possible based on restaurant discretion. Customers (Users) are advised to communicate directly to the restaurant (Vendor) for any any cancellations and disputes regarding orders.
Ultimately it is up to the restaurant (Vendor) if they are willing to accept the cancellation.
This policy is effective as of June 21, 2020.